Terms of Service for YourDocsAI

Effective Date: 7 July 2025

These Terms of Service ("Terms") govern your use of the services, website, and software applications (collectively, the "Service") provided by YourDocsAI ("we," "us," or "our").

By creating an account, or by accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use the Service.

1. Definitions

  • "Customer" or "You" refers to the individual or entity that has registered for an account to use our Service.
  • "End-User" refers to a visitor or customer of the Customer's website who interacts with the web widget.
  • "Customer Content" refers to the documents, data, text, and other materials that you upload or provide to the Service.
  • "Widget" refers to the web widget provided by us that you embed on your website.

2. The Service

We grant you a limited, non-exclusive, non-transferable, and revocable license to use our Service in accordance with these Terms. The Service allows you to upload Customer Content, which is then made accessible to your End-Users for querying via the Widget.

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) with or without notice at any time. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

3. Account Registration and Security

To use the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process. You are solely responsible for safeguarding your account password and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Customer Responsibilities and Acceptable Use

You are solely responsible for:

  • Your Customer Content: You represent and warrant that you own or have the necessary rights, licenses, and permissions to use and authorize us to use your Customer Content as necessary to provide the Service. You agree not to upload any content that is illegal, defamatory, infringing on intellectual property rights, or otherwise harmful.
  • Your End-Users: You are responsible for all interactions and support for your End-Users.
  • Compliance with Laws: You agree to use the Service in compliance with all applicable laws and regulations.
  • Your Own Privacy Policy: You must maintain and display your own publicly accessible privacy policy on your website. This policy must clearly and accurately describe to your End-Users that you use third-party services like ours and explain how their data (i.e., their queries) is processed by the Widget.

You agree not to:

  • Reverse engineer, decompile, or otherwise attempt to discover the source code of the Service.
  • Use the Service to build a competitive product.
  • Use the Service for any illegal or unauthorized purpose.

5. Fees and Payment

The Service is provided on a subscription basis. You agree to pay all applicable fees as described on our pricing page. Fees are billed in advance on a recurring basis (e.g., monthly or annually).

Automatic Renewal: Your subscription will automatically renew at the end of each billing cycle unless you cancel it through your account settings or by contacting us.

Payment Failures: If we are unable to process your payment, we may suspend or terminate your access to the Service.

Refunds: All fees are non-refundable, except as required by law or at our sole discretion.

6. Intellectual Property Rights

Our IP: We own all right, title, and interest in and to the Service, including all associated intellectual property rights. These Terms do not grant you any ownership rights to the Service.

Your IP: You retain all ownership rights to your Customer Content. You grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and process the Customer Content solely for the purpose of providing the Service to you. This license ends when you delete your content or terminate your account.

7. Term and Termination

These Terms will remain in effect as long as you use the Service.

You may terminate your account at any time by following the instructions within the Service or by contacting us.

We may suspend or terminate your account and access to the Service at our sole discretion, without prior notice, for any reason, including but not limited to a breach of these Terms.

Upon termination, your right to use the Service will immediately cease. We may, at our discretion, delete your account and all Customer Content.

8. Disclaimer of Warranties

The Service is provided "as is" and "as available," without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free.

9. Limitation of Liability

To the fullest extent permitted by law, in no event will [Your Company Name], its affiliates, officers, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Service; (b) any conduct or content of any third party on the Service; or (c) unauthorized access, use, or alteration of your transmissions or content.

In no event shall our aggregate liability for all claims relating to the Service exceed the total amount of fees paid by you to us during the twelve (12) months prior to the act, omission, or occurrence giving rise to such liability.

10. Indemnification

You agree to defend, indemnify, and hold harmless YourDocsAI and its affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your access to or use of the Service, your Customer Content, or your violation of these Terms.

11. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of England and Wales, without regard to its conflict of law provisions. Any dispute arising from these Terms shall be resolved in the courts located in England and Wales.

12. General Provisions

Changes to Terms: We reserve the right to modify these Terms at any time. We will provide notice of such changes by posting the revised Terms on our website and updating the "Effective Date." Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

Entire Agreement: These Terms and our Privacy Policy constitute the entire agreement between you and YourDocsAI regarding the Service.

Contact Information: If you have any questions about these Terms, please contact us at info@yourdocsai.com.